Privacy Policy

1. Information We Collect

We collect information to provide and improve our Services.

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  Information You Provide: When you register for an account, create a profile, or generate a document, you provide us with personal information such as your name, email address, password, and payment information.
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  Information from Use of Services: We collect information about your activity on our platform. This includes:

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    Document & Project Data: We store the documents you create and upload, as well as project details you manage through the escrow service.
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    Usage Information: We automatically collect information about your computer hardware and software, such as your IP address, browser type, and access times. This helps us operate and maintain the quality of the Service.
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  Cookies: We use cookies to help you personalize your online experience, for example, by keeping you logged in.

2. How We Use Information

We use the information we collect for the following purposes:

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  To Provide and Maintain Services: To operate our platform, process your transactions, and provide you with customer support.
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  To Improve and Personalize Services: To understand how our users interact with the platform so we can improve it, and to offer you customized content.
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  To Communicate With You: To send you account reminders, security notices, and promotional offers. You can opt out of promotional communications at any time.

3. How We Share Information

We may share your information in the following limited circumstances:

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  With Your Consent: For example, when you request a consultation with an attorney on our marketplace, we will share the necessary details with that attorney.
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  With Service Providers: We work with vendors and partners (like AWS for cloud storage and Stripe for payment processing) who help us operate our Services. They are obligated to maintain the confidentiality of your information.
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  For Legal Reasons: We may disclose your information if required to do so by law, or in the good faith belief that such action is necessary to comply with a legal obligation, protect the rights of GigLegal, or protect the safety of our users.

4. Your Choices & Rights

You have control over your personal information.

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  Accessing and Updating Your Information: You can review and update your account information at any time through your dashboard settings.
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  Data Deletion: You can delete documents or your entire account from our platform. Please note that some information may be retained in our backups or for legal and compliance reasons.
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  Managing Cookies: Most web browsers allow you to control cookies through their settings. However, if you disable cookies, you may not be able to fully experience the interactive features of our Services.
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  “Do Not Sell or Share”: We do not sell your personal information. We respect Global Privacy Control (GPC) signals for opting out of targeted advertising.

5. Security of Your Information

You are also responsible for keeping your password confidential.

6. Children's Privacy

7. Changes to This Policy

We may change this Privacy Policy from time to time. We will post any changes on this page and encourage you to review it periodically.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@giglegal.nyc.